1. Overview

At Abebi Beauty, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return in line with the policy below.

2. Return Eligibility

• Returns must be requested within 3 days of delivery.
• Items must be unused, unworn, and in original packaging.
• All tags, accessories, and packaging must remain intact.
• Proof of purchase is required.

3. Non-Returnable Items

• Used, worn, or altered products.
• Personal care items such as wigs once worn or customized.
• Items clearly marked as final sale.

4. Refunds

Once your return is received and inspected, we will notify you of the approval status.

Approved refunds are usually processed within 3–5 business days.

Refunds are issued to the original payment method or another approved option where applicable.

5. Exchanges

We replace items only when they arrive defective, damaged, or incorrect.

6. Shipping Costs

Customers are responsible for return shipping fees unless the product delivered was defective or incorrect.

7. Contact

For return requests or assistance, please contact our support team.